Terms of Service
Last updated: May 12, 2026
Acceptance of Terms
By accessing and using the GuardNet security services platform, you accept and agree to be bound by the terms and provisions of this agreement.
Service Description
Our platform connects customers with qualified security providers for patrol coverage, venue protection, access control, emergency response support, and other professional protection needs.
User Responsibilities
- Provide accurate and complete information when booking services
- Be present during scheduled service appointments
- Treat service providers with respect and professionalism
- Pay for services as agreed upon
- Report any issues or concerns promptly
Service Provider Responsibilities
- Provide services in a professional and timely manner
- Maintain appropriate licenses and insurance
- Respect customer property and privacy
- Communicate clearly about service details and pricing
- Follow safety protocols and industry standards
Payment Terms
Payment for services is due upon completion unless otherwise agreed. We accept various payment methods and use secure payment processing systems.
Cancellation Policy
Cancellations must be made at least 24 hours in advance. Late cancellations may be subject to fees as determined by the service provider.
Limitation of Liability
Our platform serves as a marketplace connecting customers and service providers. We are not liable for the quality of services provided or any damages that may occur during service delivery.
Contact Information
For questions about these Terms of Service, please contact us at legal@guardnet.com